In many industrial companies, machine maintenance is organised on a decentralised basis at individual sites. Maintenance, spare parts procurement, technical support and external service interventions are often handled by different points of contact, sites or service providers. However, with the increasing complexity of modern production facilities, growing cost pressures and international manufacturing structures, this approach is becoming an ever-greater risk to costs, efficiency and plant availability.
This is exactly where the Rubix Key Account Management in the MRO sector comes into play. The aim is not to replace traditional services, but to provide strategic, organisational and operational support for on-site machine maintenance at the customer’s premises, and to ensure that the correct spare and wear parts are made available to the customer at their respective site in a timely manner.
The full paper is now available for download on our website.
